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Withdrawal Requirements
Withdrawal Requirements
Updated over a month ago

Making a withdrawal at Super Slots is fast and easy! However, before you receive your winnings, you must follow the steps to request a withdrawal.

In some cases, for reasons of security you may be required to provide additional documentation for account verification purposes before your withdrawal can be processed. This may include but is not limited to the following:

  • Valid Photo ID (Driver’s license, passport, government-issued ID, etc.)

  • Copies of the front and back of all credit cards used to deposit on your account with us

  • Utility bill/bank statement or any other document for address verification purposes

  • Any other documentation deemed necessary to verify the information contained in your account with us or associated with your payment account

We do this to ensure the integrity of our financial systems and to protect your account from any unauthorized access.

In certain cases, a minimum 3-calendar-day waiting period may be required following deposits made with credit, debit, or prepaid cards prior to requesting a withdrawal. Players depositing via e-check are required to wait a minimum of 7 business days from their last deposit. This ensures your deposit is fully processed before allowing withdrawal requests.

Withdrawal requests may also entail processing fees. Any fees associated with your request will be displayed to you and will be debited from your account in addition to the withdrawal amount at the time of processing your request.

In the event you have insufficient funds to cover both the withdrawal amount and associated fee, the payout request will not be completed. The withdrawal amount should be reduced sufficiently so that your balance can cover your request. Click here to check what the fees may be for the withdrawal method of your choice or visit the Cashier page for a personalized view of available options, limits, and fees.

Additionally, you will not be allowed to submit a withdrawal request when there is a pending free bet or if the winnings generated from a Free Spin or Free Chip promotion prior to making a minimum deposit of $50 and roll this over at least once (1x).

Keep in mind, if our team determines your request is lacking in detail or does not meet the Withdrawal Rules and Terms and Conditions of our site, then the status will be set to ‘Rejected’ and additional details will be found under the ‘Comments’ section for that transaction.

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